RGA selects SortSpoke to drive underwriting innovation






Chesterfield, Missouri, United States

Project Use Case

Life Reinsurance lines

RGA selects SortSpoke to drive continued innovation of their life underwriting processes.

Reinsurance Group of America, Incorporated (RGA), a Fortune 500 company, is among the leading global providers of life reinsurance and financial solutions, with approximately $3.5 trillion of life reinsurance in force and assets of $76.7 billion as of December 31, 2019. Founded in 1973, RGA is recognized for its deep technical expertise in risk and capital management, innovative solutions, and commitment to serving its clients. With headquarters in St. Louis, Missouri, and operations around the world, RGA delivers expert solutions in individual life reinsurance, individual living benefits reinsurance, group reinsurance, health reinsurance, facultative underwriting, product development, and financial solutions.

As leaders in the life reinsurance and financial solutions markets, RGA is spearheading the next generation of digital underwriting processes in the life insurance industry.  RGA was looking for a solution to efficiently extract data from complex unstructured documents such as applications and medical histories in a way that keeps underwriters in the loop to exercise their expert human judgment.  After an extensive research and evaluation process, RGA has chosen SortSpoke for its effectiveness, rapid implementation, and ease of use for underwriters.

Starting with Life Reinsurance lines, RGA will use SortSpoke to provide capabilities to speed up the Life Underwriting cycle by helping underwriters reduce manual data entry work.
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“SortSpoke has made one of the messiest and most manual problems in underwriting easy to solve. Turning documents into high-quality data is a core capability that enables RGA to deliver the future of digital life underwriting with faster review times, better risk assessment and greatly reduced the manual effort required to review the complex documents required for life insurance applications.”
- Marc Desrochers, VP Underwriting Business Solutions, RGA

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“From their first pilot to the rollout of SortSpoke across their operating countries, RGA has been a standout in the insurance industry for their forward-thinking vision, desire to innovate, and the quality of people dedicated to creating the future of insurance. RGA’s life underwriting requirements are among the most complex use cases in insurance and we’re thrilled that after an extensive evaluation process, SortSpoke was proven as the best solution.”
- Jasper Li, CEO, SortSpoke

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